Environmental Health Complaints and the Ombudsman in Fareham
Quick answer: To report unsafe or unhealthy housing conditions in Fareham - such as damp, mould, vermin, broken heating or poor sanitation - contact the environmental health team at your local council. You can find the right council and its reporting route through GOV.UK: find your local council. Environmental health officers can inspect your home under the Housing Health and Safety Rating System (HHSRS) and, where a serious (Category 1) hazard is found, require your landlord to put it right under the Housing Act 2004.
Tenants and landlords in Fareham are covered by the same statutory framework as the rest of England regarding environmental health complaints and disputes. This guide provides an overview of how to address concerns about unfit living conditions. Particularly under the new Renters' Rights Act 2025. It's important for tenants and landlords to understand their rights and responsibilities within this legal context. Especially since housing quality is a pressing issue in Fareham today.
The Housing Health and Safety Rating System (HHSRS) plays a key role in ensuring that rental properties meet minimum health and safety standards. The Environmental Protection Act 1990 helps local authorities to take action against poor living conditions. With the introduction of the Renters' Rights Act 2025, there's now an additional layer of protection through a new Private Rented Sector (PRS) Ombudsman.
What the Law Says
Under the Housing Act 2004 (Part 1). Local councils like Fareham are required to conduct HHSRS assessments for private rental properties. This system evaluates potential risks and hazards that can affect residents' health and safety. Categorising issues into two levels: Category 1 (serious) and Category 2 (less serious). The Environmental Protection Act 1990 further enables councils to issue improvement notices or prohibition orders when conditions pose a significant risk.
The HHSRS specifically aims to identify hazards such as damp and mould growth. Accidental injury from falls, electrical accidents, gas leaks, pollution, noise, and fire safety. If a property is found to have serious defects under the HHSRS, it may be deemed unfit for human habitation. Section 24 of the Environmental Protection Act authorises local authorities like Fareham's environmental health team to take action.
How the Renters' Rights Act 2025 Changes This
The Renters' Rights Act 2025 introduces significant changes, particularly through the establishment of a new Private Rented Sector Ombudsman. Tenants and landlords in Fareham can now refer unresolved complaints about environmental health to this ombudsman. The act aims to provide an additional avenue for dispute resolution. Ensuring that both parties have access to fair mediation services.
The PRS Ombudsman may investigate issues such as repairs not being made promptly, poor living conditions due to environmental hazards, and disputes over rent increases or deposits. This new mechanism gives tenants more options when dealing with uncooperative landlords regarding health and safety complaints.
What this Means for Tenants in Fareham
Tenants in Fareham are advised to familiarise themselves with the HHSRS Category 1 hazards that can render a property unfit for living. These include risks like exposure to hazardous substances, poor hygiene, high levels of noise pollution, or structural defects that could lead to serious injury.
If you suspect your rental home is unsafe due to any such hazard, it's important to report these issues to the Fareham environmental health team immediately. They can perform a thorough assessment and issue an improvement notice if necessary, compelling the landlord to make urgent repairs or improvements.
Your Next Steps if You Need Help in Fareham
If you require assistance with your housing situation in Fareham, start by contacting your local council's housing team for guidance on environmental health complaints. Gather evidence such as photographs, emails, and repair request letters to support your case. Additionally, seek free advice from organisations like Citizens Advice or Shelter.
Fareham's council also offers a range of services designed to help tenants and landlords resolve disputes amicably. If the initial steps don't yield results, consider escalating your complaint through the new Private Rented Sector Ombudsman under the Renters' Rights Act 2025 for further mediation.
Common Mistakes to Avoid
- Not Reporting Hazards Early: Delaying reporting can escalate minor issues into major health risks.
- Lack of Evidence Collection: Without proper documentation, it's harder to prove that hazards exist and persist.
- Failing to Follow Up: Once you report an issue, regularly follow up with the Fareham environmental health team until there's a resolution.
- Ignoring Legal Advice: Consulting a solicitor early can clarify your rights and guide you through the necessary steps effectively.
When to Get Professional Advice
If your complaint involves complex legal issues or if the landlord's response is unsatisfactory, it may be wise to seek advice from a regulated solicitor. For simpler cases, free services like Citizens Advice or Shelter in Fareham can provide invaluable support without charge. Always check with these sources to understand your specific rights and obligations under UK law.
