Environmental Health Complaints and the Ombudsman in North East Derbyshire
Quick answer: To report unsafe or unhealthy housing conditions in North East Derbyshire - such as damp, mould, vermin, broken heating or poor sanitation - contact the environmental health team at your local council. You can find the right council and its reporting route through GOV.UK: find your local council. Environmental health officers can inspect your home under the Housing Health and Safety Rating System (HHSRS) and, where a serious (Category 1) hazard is found, require your landlord to put it right under the Housing Act 2004.
Tenants and landlords in North East Derbyshire are covered by the same statutory framework as the rest of England when it comes to environmental health complaints. This guide is designed for renters facing issues such as mould. Dampness, or other living conditions that may affect their health and safety. In 2026, these concerns have become increasingly urgent due to rising humidity levels and climate change effects, which can exacerbate existing housing problems.
What the Law Says
The primary statutes governing environmental health in rented properties are the Housing Act 2004 (Part 1) and the Environmental Protection Act 1990. Under Section 6 of the Housing Act 2004, local authorities must use the Housing Health and Safety Rating System (HHSRS) to identify and prioritise action on housing conditions that may affect health or safety. The Environmental Protection Act 1990 also plays a important role in dealing with nuisances such as noise pollution, which can significantly impact living quality.
How the Renters' Rights Act 2025 Changes This
The Renters' Rights Act 2025 introduces several important changes that directly affect environmental health complaints. Most notably, it establishes a Private Rented Sector (PRS) Ombudsman to resolve disputes between tenants and landlords in cases where local council intervention hasn't been effective or timely. The PRS Ombudsman provides an additional layer of protection for tenants who face housing conditions that violate the HHSRS criteria.
What This Means for Tenants in North East Derbyshire
If you're a tenant facing environmental health issues such as mould, dampness, or structural damage, it's important to understand your rights under the Housing Health and Safety Rating System (HHSRS). The council's environmental health team can assess whether these conditions constitute Category 1 hazards. If they do, tenants may be entitled to request an improvement notice from North East Derbyshire Council, compelling landlords to take action.
Your Next Steps if You Need Help in North East Derbyshire
If you need assistance with an environmental health complaint in North East Derbyshire. Start by contacting the council's housing team directly. Gather evidence such as photos and witness statements to support your case. Free advice services like Citizens Advice and Shelter can provide additional guidance on how to proceed. Additionally, the North East Derbyshire council has a dedicated environmental health team that you should reach out to for professional assistance.
Common Mistakes to Avoid
- Not Reporting Issues Promptly: Tenants often delay reporting problems, believing they will resolve themselves or hoping landlords will take action without prompting.
- Failing to Keep Records: Without documentation of the issue and your attempts to address it, proving the severity can be difficult when seeking help from the council or a solicitor.
- Ignoring Formal Notices: If you receive an improvement notice, ignoring it may lead to legal consequences for both tenant and landlord.
When to Get Professional Advice
If informal resolutions with landlords fail and your environmental health complaints remain unresolved, consulting a regulated solicitor may be necessary. However, many tenants find that free advice from services like Shelter or Citizens Advice is sufficient to resolve their issues without expensive legal fees. Check directly with North East Derbyshire council for specific guidance on when professional help might be needed.
