Deposits and HMO properties: The Position in 2026
Deposits and HMO properties is a complex interplay of tenant rights and landlord obligations that has evolved significantly since 2025 due to legislative changes. In an HMO (House in Multiple Occupation), the deposit rules are similar to those for standard private rental tenancies, but with additional considerations around shared spaces and communal areas. Understanding these regulations is important for both tenants and landlords dealing with the ever-changing situation of UK housing law.
What the Law Says
The legal framework governing deposits includes several key statutes: Housing Act 1988 (Sections 8, 13, and 21), Housing Act 2004 (Sections 213-215), Landlord and Tenant Act 1985 (Section 11), Deregulation Act 2015 (Section 33), and the Tenant Fees Act 2019. These laws establish a baseline for deposit protection, specifying that deposits must be held in a government-authorised scheme to ensure tenants' funds are safeguarded.
The Housing Act 1988, specifically Sections 8 and 13, provide guidelines on how landlords can end tenancies and claim rent arrears or damages from the deposit. Section 21 notices, which allowed for no-fault evictions, were abolished by the Renters' Rights Act 2025, significantly altering this dynamic.
The Landlord and Tenant Act 1985 (Section 11) sets out repair obligations. Affecting how tenants might claim from deposits due to disrepair issues. The Deregulation Act 2015 introduced measures like prescribed information requirements for tenancy agreements, further shaping the context of deposit rules. Additionally, the Tenant Fees Act 2019 prohibits landlords and agents from charging certain fees, including those related to tenancy agreements.
How the Renters' Rights Act 2025 Changes This
The Renters' Rights Act 2025 (RRA 2025) brought sweeping changes that affect deposit rules in HMO properties. The most notable provision is Section 21 abolition, eliminating no-fault evictions and requiring landlords to give tenants at least six months' notice for a standard tenancy termination.
The RRA also mandates periodic tenancies from day one, meaning tenants don't have to wait for the initial fixed term to end before enjoying rights like rent control. This is reinforced by the annual rent cap introduced via Section 13 of the Housing Act 2025.
the Decent Homes Standard has been extended to include private rented sector (PRS) properties, ensuring a baseline level of habitability. At Deposits and HMO properties, awaab's Law, initially designed for social housing, now applies to private landlords, compelling them to maintain safe living conditions and address urgent issues promptly.
The new PRS Ombudsman offers an alternative dispute resolution mechanism for both tenants and landlords, while the PRS Database registration requirement ensures transparency in landlord licensing and property standards. These provisions collectively aim to enhance tenant protection and fairness in deposit disputes within HMOs.
What This Means for Tenants
Tenants living in HMO properties are entitled to various protections under the RRA 2025. They may be eligible for periodic tenancies from day one, providing ongoing security of tenure. The rent cap limits annual rent increases to a percentage set by law, preventing uncontrolled price hikes.
In terms of deposits, tenants should ensure their deposit is placed in an authorised scheme within 30 days of payment (Deregulation Act 2015). This protects the money from misuse and provides a transparent process for disputes. Tenants are also advised to take detailed records of property conditions at move-in, as this can be important in defending against unwarranted deductions.
If issues arise, tenants may seek redress through complaint letters, involving council environmental health departments, or escalating to deposit scheme disputes if needed. The PRS Ombudsman and first-tier tribunal serve as additional avenues for resolving conflicts.
What This Means for Landlords
Landlords managing HMOs must adhere to strict legal requirements under the RRA 2025. They're expected to register their properties with the PRS Database, ensuring transparency and compliance with safety standards. Providing a tenancy agreement that meets prescribed information guidelines is mandatory.
Deposits must be protected within an authorised scheme as per Section 33 of the Deregulation Act 2015. Landlords should also be prepared to handle disputes transparently, utilising deposit protection schemes for resolution. Maintenance and repair obligations under Awaab's Law are critical, ensuring properties remain in a decent state throughout tenancy.
Failure to comply with these regulations can lead to penalties or legal action from tenants seeking compensation through the PRS Ombudsman or other dispute mechanisms.
Common Scenarios
- At Deposits and HMO properties, Deposits Not Protected: A tenant moves into an HMO and discovers their deposit wasn't placed in a government-recognised scheme. The tenant files a complaint, leading to negotiations for refunding and protection of the deposit.
- No-Fault Eviction Dispute: An HMO landlord serves a Section 21 notice despite it being abolished by RRA 2025. Tenants challenge this via the PRS Ombudsman, resulting in mediation that upholds their right to continued occupancy.
- Damage and Deductions: A tenant's carpet is stained during a party, leading the landlord to deduct money from the deposit for cleaning costs. The dispute escalates through the deposit scheme, with evidence of property condition at move-in important in determining fair deductions.
Evidence Tenants Should Keep
Tenants should maintain thorough records throughout their tenancy, including:
- Move-In Condition Reports: Detailed documentation and photos of the property's condition upon arrival.
- Communication Logs: Any emails or messages exchanged with the landlord regarding issues such as repairs or maintenance requests.
- Receipts and Invoices: Proof of any necessary repairs tenants undertake to maintain property standards.
- Deposit Protection Certificate: Confirmation from the deposit protection scheme that the funds have been secured.
These documents are important for defending against unjustified deductions and resolving disputes amicably.
What to Do if Things Go Wrong
If issues arise, follow this step-by-step escalation path:
- Write a Complaint Letter: Address any problems directly with your landlord, providing evidence of the issue.
- Contact Council Environmental Health: If health or safety concerns persist, involve local authorities for inspection and intervention.
- Deposit Scheme Dispute: Use the deposit protection scheme's dispute resolution process to resolve discrepancies amicably.
- PRS Ombudsman: Seek mediation through the new PRS Ombudsman if initial steps fail.
- First-Tier Tribunal: File a case with the tribunal for formal adjudication of disputes.
- County Court: As a last resort, pursue legal action through county court to enforce rights and recover damages.
Each step offers increasing levels of intervention and authority, providing multiple pathways to resolution.
Common Mistakes to Avoid
Both tenants and landlords frequently make errors that complicate matters:
- Ignoring Move-In Inspections: Not conducting or documenting thorough inspections at move-in can lead to disputes over property conditions. At Deposits and HMO properties, - Improper Deposit Handling: Failing to protect deposits in a recognised scheme exposes both parties to potential conflicts.
- Inadequate Communication: Poor communication about issues like maintenance and repairs can escalate minor problems into major disputes.
- Overlooking Legal Changes: Ignoring updates from the Renters' Rights Act 2025 or other relevant legislation can result in non-compliance penalties.
Avoiding these pitfalls ensures smoother tenancies and reduces legal complications.
Where to Get Help
For additional support, tenants and landlords should consider:
- Shelter UK: Offers free advice and resources on housing rights.
- Citizens Advice: Provides guidance on a range of issues including deposits and HMO regulations.
- Local Council Housing Teams: Offer direct assistance with specific local rules and complaints.
Legal aid may be available for those qualifying under certain criteria, further supporting access to justice in disputes.