Winter Worries

Winter Worries: the position in 2026

Winter Worries is a term that encapsulates the challenges renters face as temperatures drop and heating bills rise. In 2026, this issue is more pressing than ever due to harsher winters and increased energy costs. Tenants need to be vigilant about their homes' condition, ensuring they're warm and safe throughout winter months. Landlords also bear significant responsibilities under new regulations that aim to protect tenants from substandard living conditions.

Winter brings with it a range of issues for both landlords and tenants. Including heating system failures, dampness, and mould growth. These problems can escalate quickly if not addressed promptly, potentially leading to health hazards like respiratory issues and allergies. The financial strain of unexpected repairs or higher utility bills adds another layer of stress. With the Renters' Rights Act 2025 (RRA 2025) in place. Tenants now have stronger legal protections and more avenues for recourse when facing winter-related challenges.

In this context, it's important that tenants understand their rights and obligations under UK law to ensure they can address any issues effectively. This article will provide a detailed overview of the relevant legislation, changes brought about by RRA 2025, practical advice for both tenants and landlords, common scenarios encountered during winter, evidence gathering tips, steps for resolving disputes, common mistakes to avoid, and resources available for further assistance.

What the law says

Under the Housing Act 1988 (sections 8, 13, and 21), landlords have obligations towards their tenants regarding repairs and habitability. Section 8 allows tenants to seek possession orders if a landlord fails to address serious disrepair issues or hazards that affect the property's fitness for human habitation. Similarly, section 13 grants tenants the right to claim compensation from their landlord if they're forced to leave because of such conditions.

The Housing Act 2004 (sections 213-215) addresses gas safety and provides specific requirements regarding the installation, maintenance, and testing of gas appliances. Landlords must ensure that all gas installations comply with relevant regulations and maintain them in a safe condition. Non-compliance can result in fines or even criminal charges.

The Landlord and Tenant Act 1985 (section 11) mandates landlords to keep common parts of the building, such as stairwells and corridors, in good repair. At Winter Worries, this includes areas where tenants may frequently congregate during winter months when conditions outside are harsher.

the Deregulation Act 2015 (section 33) introduced changes that aimed to simplify tenancy agreements but also included provisions related to disrepair claims and gas safety inspections. The Tenant Fees Act 2019 prohibits landlords from charging tenants for many common services like references or inventories, ensuring tenants don't face additional financial burdens during times of need.

These laws collectively form the foundation upon which tenants can seek redress when faced with winter-related issues in their rented homes. Winter Worries provides a legal framework that enforces landlords' responsibilities and protects renters from unsafe conditions.

How the Renters' Rights Act 2025 changes this

The Renters' Rights Act 2025 (RRA 2025) significantly altered the situation for both tenants and landlords, especially concerning winter worries. The act abolished Section 21 notices, meaning landlords can no longer rely on six-month notice periods to evict tenants without cause. Instead, periodic tenancies begin from day one, giving both parties greater stability.

One of the most impactful provisions is the annual rent cap introduced via Section 13, which prevents uncontrolled rent increases. This ensures that tenants don't face disproportionately high bills during winter when heating and lighting expenses typically rise.

The RRA also extended the Decent Homes Standard to the private rented sector (PRS). Requiring all properties to meet certain quality criteria. This includes maintaining adequate insulation and efficient heating systems, directly addressing many of the issues tenants face in winter. Awaab's Law has been expanded to cover private landlords, holding them accountable for serious health risks like dampness and mould.

A new Public Register of Private Rented Sector (PRS) Database was established to ensure transparency and accountability within the sector. Landlords must register their properties with this database from the statutory conversion date onwards, making it easier for tenants to verify compliance and seek help if necessary.

The creation of a PRS Ombudsman provides an independent body that tenants can turn to when disputes arise or complaints go unheeded by local authorities or housing providers. This offers a streamlined process for resolving issues such as heating problems, gas safety concerns, and other winter-related challenges without the need for costly legal proceedings.

These changes collectively enhance tenant protections while setting clear expectations for landlords regarding property maintenance and habitability standards throughout all seasons, including winter.

What this means for tenants

Tenants now have stronger rights to ensure their homes are warm, safe, and free from dampness and mould during winter months. With the abolition of Section 21 notices, tenants can expect more stability in their tenancies unless there's a legitimate reason for eviction, such as non-payment of rent or serious breaches of contract.

Under the Decent Homes Standard extension to PRS properties, landlords are expected to maintain proper insulation and heating systems, which directly impacts winter comfort. At Winter Worries, tenants may also benefit from the annual rent cap that limits excessive increases in rental costs, helping them manage their budgets better during peak heating periods.

If tenants encounter issues like faulty boilers or drafty windows, they should follow a step-by-step process:

  1. Notify the landlord immediately in writing.
  2. Provide photographic evidence and keep detailed records of all communications regarding repairs.
  3. Escalate to environmental health if necessary.
  4. Submit disputes related to the deposit through designated schemes.

Tenants may also seek advice from organisations like Shelter or Citizens Advice for further guidance on their rights and available support options during winter challenges.

What this means for landlords

Landlords must now adhere more strictly to standards of habitability, including ensuring adequate insulation and functioning heating systems. The requirement to register properties with the PRS Database ensures transparency regarding compliance with legal obligations.

Under Awaab's Law, private landlords face consequences if they neglect issues such as dampness and mould, which can lead to severe health risks for tenants. This mandates proactive maintenance rather than reactive repairs.

Annual rent caps under Section 13 restrict unreasonably high increases in rental costs, requiring landlords to balance profit margins with tenant affordability concerns. Non-compliance could result in fines or legal penalties.

Landlords should familiarise themselves with the new regulations and ensure their properties meet all necessary standards well before winter arrives. Regular inspections and prompt repairs are important for avoiding disputes and maintaining good relations with tenants during colder months.

Common scenarios

Scenario 1: A tenant discovers a significant draft coming from an exterior door, causing high heating costs and discomfort. The landlord hasn't responded to multiple written requests for repair. Here, the tenant may escalate by contacting their local environmental health department or submitting a complaint to the PRS Ombudsman.

Scenario 2: During winter, a boiler breaks down, leaving no heat in the property. At Winter Worries, despite repeated calls, the landlord fails to address the issue within a reasonable timeframe. The tenant might consider seeking emergency repairs through a council's housing team while simultaneously lodging complaints with environmental health and deposit schemes if applicable.

Scenario 3: Mould begins to appear on walls due to poor ventilation and humidity. After notifying the landlord several times without results, the tenant could approach Shelter or Citizens Advice for advice on how to proceed legally against their landlord under Awaab's Law extensions to PRS properties.

Each scenario highlights different avenues available for tenants when faced with winter-related problems that landlords don't address adequately.

Evidence tenants should keep

Tenants must document any issues encountered during winter thoroughly. This includes:

Keeping these documents helps build a full case if disputes escalate. Winter Worries also provides evidence for deposit dispute claims or legal actions against negligent landlords. Regularly updating and organising this information in BeeMyMinder ensures nothing is missed during winter preparation.

What to do if things go wrong

If issues arise, tenants should follow these steps:

  1. Send a formal complaint letter to the landlord specifying the problem and requesting action.
  2. Contact the local council's environmental health department for inspections and advice on landlord responsibilities under relevant laws.
  3. Submit any disputes regarding deposits to an approved deposit scheme.
  4. Escalate unresolved issues through the Housing Ombudsman or PRS Ombudsman.
  5. File a claim with the first-tier tribunal if further resolution is needed.
  6. Seek legal action via the county court as a last resort.

Each step builds on the previous one, providing tenants with multiple avenues for seeking justice and resolving winter worries effectively.

Common mistakes to avoid

Both tenants and landlords often make errors that complicate winter issues:

Avoiding these pitfalls ensures smoother interactions between tenants and landlords, reducing stress during winter.

Where to get help

Tenants in need of assistance should consult organisations like Shelter (shelter.org.uk), Citizens Advice (citizensadvice.org.uk), their local council's housing team, or seek legal advice from solicitors specialised in tenant rights. Legal aid may be available for certain cases under the Access to Justice Act 1999.

These resources offer guidance on dealing with winter worries effectively and provide support when disputes arise, ensuring tenants receive the help they need during challenging times.

Frequently asked questions

What rights do tenants have if their landlord fails to fix heating issues?

Under the Renters' Rights Act 2025 (RRA 2025), tenants may be entitled to request repairs for essential services like heating. Tenants should typically provide written notice and allow a reasonable time for repair, checking local regulations for specific guidance.

How can I prove my landlord is neglecting their responsibilities during winter?

Tenants should gather evidence of any issues, such as photos or videos of damp walls or mold. Keeping a detailed log with dates and times of reported problems and responses from the landlord may help establish a case.

What happens if I can't afford to pay my heating bills due to high costs?

Tenants experiencing financial difficulties should check eligibility for government assistance programs like the Warm Home Discount Scheme. Landlords typically cannot evict tenants solely because of unpaid utility charges related to essential services.

Can a landlord charge me extra for utilities during winter months?

Landlords may not impose additional fees beyond what is agreed upon in the tenancy agreement unless there are exceptional circumstances covered by local regulations. Tenants should review their contract and seek legal advice if unsure.

What steps should I take if my landlord refuses to make necessary repairs?

Tenants can typically escalate issues through formal complaints or mediation services provided by local authorities. If these fail, tenants may consider seeking a court order under the Housing Act 1988 and RRA 2025.

Are there specific timeframes for landlords to respond to winter-related repairs?

Landlords are generally expected to address urgent issues within 24 hours. For less critical repairs, tenants should check their local authority's guidelines as these may vary by region and the nature of the problem.

What kind of damages can I claim if my health is affected by poor living conditions?

Tenants suffering from respiratory illnesses or other health issues due to substandard conditions might be entitled to compensation for medical expenses and discomfort. Legal advice is recommended to assess specific claims under RRA 2025.

Where can I find help if my landlord violates the Renters' Rights Act 2025?

Tenants facing violations of RRA 2025 may seek assistance from local housing authorities or legal aid organizations. Escalating issues through these channels typically involves filing a formal complaint and gathering relevant evidence.