The Tenants Voice writes about UK housing law for tenants and landlords. We aim for accuracy, plain English, and useful signposting to free professional services. This page sets out how we work.
Our writers
Articles on The Tenants Voice are produced by our editorial team. Our editors are:
- Helen Whitmore - Senior Housing Editor. Lead editor for tenant-facing guidance: deposits, evictions, tenant rights, complaints, council housing.
- James Okafor - Housing Disrepair Correspondent. Covers repairs, damp and mould, Awaab's Law, the Decent Homes Standard, and environmental health.
- Nina Patel - Landlord and HMO Specialist. Covers landlord obligations, HMO licensing, Section 24, right-to-rent, and landlord compliance.
Where appropriate, articles carry a "Last reviewed by" line naming the editor who has signed off the current version.
How we write
We write in plain UK English. We hedge claims that depend on individual circumstances. We do not use phrases such as "guaranteed", "claim now", "you will win" - those phrases mislead readers about the nature of legal outcomes. Instead we write "may be entitled", "typically", "check with a solicitor".
Every article is written from the relevant primary statute or regulatory document where possible: legislation.gov.uk for primary law, the Housing Ombudsman's case decisions database for complaints data, the Regulator of Social Housing's quarterly judgement notices for governance grades, the Office for National Statistics for population and tenure data, the Ministry of Housing, Communities and Local Government for housing statistics. We do not rely on summaries of summaries.
How we update
UK housing law is changing rapidly through the Renters' Rights Act 2025 commencement and Awaab's Law extension. We update articles when the law changes. The "last reviewed" date on each article tells you when an editor most recently checked it against current statute.
Corrections
If you find an error in any of our content, please contact us via the contact page. We respond to factual corrections quickly and update the article with a note describing the correction. We do not silently rewrite history.
Our policy on real names
Where we publish data drawn from public regulators - the Housing Ombudsman's published decisions, the Regulator of Social Housing's quarterly judgements, court statistics - we name the landlord or council concerned. Those are matters of public record.
We do not publish the personal details of individual tenants or landlords. If you are featured in a Housing Ombudsman decision and wish your details to be removed from the original public record, that is a matter for the Housing Ombudsman, not for The Tenants Voice.
Complaints about our content
If you believe an article on The Tenants Voice is materially inaccurate, defamatory, or unfair, please see our complaints policy.
Last reviewed: 30 April 2026.