RSH provider code 4771 · County Durham · Non-profit | Company
Falcon Housing Association C.I.C (RSH provider code 4771) is a registered provider of social housing in England, with operations focused in County Durham, regulated by the Regulator of Social Housing and constituted as a non-profit | company.
The Housing Ombudsman has published 2 decisions involving Falcon Housing Association C.I.C, of which 2 (100%) contain findings of severe maladministration, the regulator's most serious determination. The figures are matters of public record published by the regulator.
This page summarises Falcon Housing Association C.I.C's regulatory profile drawn from publicly available Housing Ombudsman and Regulator of Social Housing data, and signposts tenants to the right complaint route. The Tenants Voice publishes regulator data with attribution and does not assert wrongdoing or fault beyond what regulators have formally determined.
How many homes Falcon Housing Association C.I.C owns, and where
- Social homes owned: 964
- Provider size: Small
- Local authority areas with homes: 67
- Designation: Non-profit
- Corporate form: Company
- Registered with the regulator since: 2013
Where Falcon Housing Association C.I.C has the most homes
Figures are published by the Regulator of Social Housing in its social housing stock and rents statistics for 2024 to 2025, and its register of providers.
Housing Ombudsman activity
The Housing Ombudsman has published 2 decisions involving Falcon Housing Association C.I.C. Each decision is the regulator's formal determination of a tenant complaint that Falcon Housing Association C.I.C could not resolve through its own internal complaints process.
Of those decisions, 2 contain findings of severe maladministration - the regulator's most serious determination, reserved for cases where the landlord's failures were significant or persistent. The Housing Ombudsman publishes severe maladministration orders publicly on its website.
Source: Housing Ombudsman Service. Counts are aggregated from the Ombudsman's public decisions database, last refreshed nightly.
Make a complaint about Falcon Housing Association C.I.C
If you have raised a complaint with Falcon Housing Association C.I.C and are unhappy with the outcome, the Housing Ombudsman handles complaints about all registered providers of social housing in England.