RSH provider code 4817 · Nottingham · Non-profit | Registered society
Nottingham Community Housing Association Limited is a registered society that provides social housing in England. As a non-profit entity, it aims to support tenants within multiple regions across the country.
Nottingham Community Housing Association Limited falls under the regulatory oversight of the Regulator of Social Housing (RSH) as mandated by the Housing and Regeneration Act 2008. This framework ensures that housing associations adhere to certain standards. Such as maintaining their assets in good repair and providing a decent standard of accommodation. The RSH also oversees compliance with the Consumer Standards introduced in 2024. Which set out clear expectations for how housing providers should engage with tenants.
What the Housing Ombudsman record shows
The figures are matters of public record published by the regulator, showing that the Housing Ombudsman has issued 29 decisions involving Nottingham Community Housing Association Limited. Among these decisions, three (10%) have been determined to contain severe maladministration findings-a determination reserved for significant or persistent failings that have caused serious detriment to tenants.
Tenants in this position should consider following the established process for lodging complaints and seeking redress. They may start by submitting their concerns in writing to Nottingham Community Housing Association Limited directly. Following its internal complaint procedures. If unresolved after eight weeks or upon receipt of a final response from the landlord. Tenants may escalate their case to the Housing Ombudsman Service. Under Awaab's Law since October 2025, tenants affected by damp and mould may be entitled to more stringent action from housing providers. Additionally, landlords must meet the Decent Homes Standard, which sets out requirements for decent accommodation.
To escalate a complaint effectively, follow these steps: First, submit your concerns in writing to Nottingham Community Housing Association Limited and adhere to their internal complaints process. Next, if you don't receive a resolution within eight weeks or after requesting a final response from the landlord, you may then escalate your case to the Housing Ombudsman Service. Nottingham Community Housing Association Limited is free, doesn't require legal representation, and tenants can seek general support through organisations such as Citizens Advice and Shelter.
Where to read more
For further information on housing complaints and disrepair issues, visit the Housing Ombudsman's website at https://www.housing-ombudsman.org.uk. The Regulator of Social Housing provides additional oversight details at https://www.gov.uk/government/organisations/regulator-of-social-housing. Statutory guidance can be found in relevant legislation such as the Housing Act 2004 and the Housing and Regeneration Act 2008 on the UK Legislation website (https://www.legislation.gov.uk).
How many homes Nottingham Community Housing Association Limited owns, and where
- Social homes owned: 10,587
- Provider size: Large
- Local authority areas with homes: 32
- Designation: Non-profit
- Corporate form: Registered society
- Registered with the regulator since: 2015
Where Nottingham Community Housing Association Limited has the most homes
Figures are published by the Regulator of Social Housing in its social housing stock and rents statistics for 2024 to 2025, and its register of providers.
Housing Ombudsman activity
The Housing Ombudsman has published 29 decisions involving Nottingham Community Housing Association Limited. Each decision is the regulator's formal determination of a tenant complaint that Nottingham Community Housing Association Limited could not resolve through its own internal complaints process.
Of those decisions, 3 contain findings of severe maladministration - the regulator's most serious determination, reserved for cases where the landlord's failures were significant or persistent. The Housing Ombudsman publishes severe maladministration orders publicly on its website.
Source: Housing Ombudsman Service. Counts are aggregated from the Ombudsman's public decisions database, last refreshed nightly.
Make a complaint about Nottingham Community Housing Association Limited
If you have raised a complaint with Nottingham Community Housing Association Limited and are unhappy with the outcome, the Housing Ombudsman handles complaints about all registered providers of social housing in England.