RSH provider code L4486 · Non-profit | Registered society
Ongo Homes Limited (RSH provider code L4486) is a registered provider of social housing in England, regulated by the Regulator of Social Housing and constituted as a non-profit | registered society.
The Housing Ombudsman has published 23 decisions involving Ongo Homes Limited, of which 2 (9%) contain findings of severe maladministration — the regulator's most serious determination. The figures are matters of public record published by the regulator.
This page summarises Ongo Homes Limited's regulatory profile drawn from publicly available Housing Ombudsman and Regulator of Social Housing data, and signposts tenants to the right complaint route. The Tenants Voice publishes regulator data with attribution and does not assert wrongdoing or fault beyond what regulators have formally determined.
Housing Ombudsman activity
The Housing Ombudsman has published 23 decisions involving Ongo Homes Limited. Each decision is the regulator's formal determination of a tenant complaint that Ongo Homes Limited could not resolve through its own internal complaints process.
Of those decisions, 2 contain findings of severe maladministration - the regulator's most serious determination, reserved for cases where the landlord's failures were significant or persistent. The Housing Ombudsman publishes severe maladministration orders publicly on its website.
Source: Housing Ombudsman Service. Counts are aggregated from the Ombudsman's public decisions database, last refreshed nightly.
Make a complaint about Ongo Homes Limited
If you have raised a complaint with Ongo Homes Limited and are unhappy with the outcome, the Housing Ombudsman handles complaints about all registered providers of social housing in England.