RSH provider code L0659 · Non-profit | Registered society
What you need to know about Places for People Homes Limited
Places for People Homes Limited is a non-profit registered society that operates in multiple regions across England. Places for People Homes Limited provides housing services under the RSH provider code L0659 but doesn't publish the exact size of its stock.
How Places for People Homes Limited is regulated
Places for People Homes Limited is regulated by the Regulator of Social Housing (RSH) under the Housing and Regeneration Act 2008 framework. Complaints from tenants are escalated to the Housing Ombudsman Service if not resolved internally. Since April 2024, a new set of Consumer Standards has been introduced, further enhancing regulatory oversight.
What the Housing Ombudsman record shows
The Housing Ombudsman has published 106 decisions involving Places for People Homes Limited. Of these, 18 (or 17%) contain findings of severe maladministration, which is the regulator's most serious determination reserved for significant or persistent failings in a landlord's conduct. These figures are matters of public record published by the Housing Ombudsman.
What this means for Places for People Homes Limited tenants
Tenants should consider starting their complaints with Places for People Homes Limited following the internal process, which typically requires an 8-week wait before escalating to the Housing Ombudsman. Under Awaab's Law, since October 2025, tenants may be entitled to remedial action if they experience damp or mould problems that impact their health and safety. Additionally, the Decent Homes Standard provides a framework for ensuring properties meet basic quality standards. Tenants in this position should consider consulting legal advice or seeking support from organisations such as Citizens Advice.
How to escalate a complaint about Places for People Homes Limited
To escalate a complaint effectively, tenants must first make their concerns known in writing directly to Places for People Homes Limited and await an internal response. After receiving the final response or waiting 8 weeks without resolution, tenants may submit their case to the Housing Ombudsman Service at no cost and without needing legal representation. Places for People Homes Limited is free of charge, and additional support can be sought from organisations like Citizens Advice and Shelter. For more information, visit the Housing Ombudsman's website.
Where to read more
For further details on the regulation and complaints process, tenants may refer to the Housing Ombudsman (https://www.housing-ombudsman.org.uk), the Regulator of Social Housing (https://www.gov.uk/government/organisations/regulator-of-social-housing), and statute such as the Housing Act 2004 and the Housing and Regeneration Act 2008. The Tenants Voice also offers category pages on disrepair and complaints for additional guidance and resources.
Housing Ombudsman activity
The Housing Ombudsman has published 108 decisions involving Places for People Homes Limited. Each decision is the regulator's formal determination of a tenant complaint that Places for People Homes Limited could not resolve through its own internal complaints process.
Of those decisions, 18 contain findings of severe maladministration - the regulator's most serious determination, reserved for cases where the landlord's failures were significant or persistent. The Housing Ombudsman publishes severe maladministration orders publicly on its website.
Source: Housing Ombudsman Service. Counts are aggregated from the Ombudsman's public decisions database, last refreshed nightly.
Make a complaint about Places for People Homes Limited
If you have raised a complaint with Places for People Homes Limited and are unhappy with the outcome, the Housing Ombudsman handles complaints about all registered providers of social housing in England.