RSH provider code 4607 · Non-profit | Registered society
What you need to know about Rochdale Boroughwide Housing Limited
Rochdale Boroughwide Housing Limited is a non-profit registered society that provides housing services across multiple regions in England. The landlord operates under the regulatory framework set by the Regulator of Social Housing (RSH) with the provider code 4607, focusing on delivering homes and support to its tenants.
How Rochdale Boroughwide Housing Limited is regulated
Rochdale Boroughwide Housing Limited is regulated by the Regulator of Social Housing under the Housing and Regeneration Act 2008. Complaints can be escalated to the Housing Ombudsman Service if they're not resolved through internal processes. Since October 2024, landlords must meet new Consumer Standards designed to improve tenant satisfaction and accountability.
What the Housing Ombudsman record shows
The figures published by the Housing Ombudsman show that there have been 47 decisions involving Rochdale Boroughwide Housing Limited. Out of these, seven (15%) contain findings of severe maladministration, which is the most serious determination made by the regulator and indicates significant or persistent failures in service delivery.
What this means for Rochdale Boroughwide Housing Limited tenants
Tenants should consider starting their complaints through the landlord's internal process first, then escalating to the Housing Ombudsman if unresolved after eight weeks. Under Awaab's Law since October 2025, tenants may be entitled to quicker action on damp and mould issues. Additionally, properties must meet the Decent Homes Standard for basic habitability requirements. Tenants in this position should consider seeking legal advice or reaching out to advocacy groups if they face persistent issues.
How to escalate a complaint about Rochdale Boroughwide Housing Limited
To escalate a complaint, tenants should first submit their concerns in writing to Rochdale Boroughwide Housing Limited directly. After receiving the landlord's final response or waiting eight weeks without resolution, tenants may then contact the Housing Ombudsman Service for an independent review. Rochdale Boroughwide Housing Limited is free and doesn't require legal representation. For general support, Citizens Advice and Shelter provide guidance and resources on housing issues.
Where to read more
For further information, visit:
Legislation details can be found at:
Housing Ombudsman activity
The Housing Ombudsman has published 48 decisions involving Rochdale Boroughwide Housing Limited. Each decision is the regulator's formal determination of a tenant complaint that Rochdale Boroughwide Housing Limited could not resolve through its own internal complaints process.
Of those decisions, 7 contain findings of severe maladministration - the regulator's most serious determination, reserved for cases where the landlord's failures were significant or persistent. The Housing Ombudsman publishes severe maladministration orders publicly on its website.
Source: Housing Ombudsman Service. Counts are aggregated from the Ombudsman's public decisions database, last refreshed nightly.
Make a complaint about Rochdale Boroughwide Housing Limited
If you have raised a complaint with Rochdale Boroughwide Housing Limited and are unhappy with the outcome, the Housing Ombudsman handles complaints about all registered providers of social housing in England.