RSH provider code L4464 · Non-profit | Registered society
What you need to know about Together Housing Group Limited
Together Housing Group Limited is a non-profit registered society providing social housing across multiple regions in England. The landlord operates under the RSH provider code L4464, but the exact size of its stock isn't published.
How Together Housing Group Limited is regulated
Together Housing Group Limited is regulated by the Regulator of Social Housing (RSH) under the framework established by the Housing and Regeneration Act 2008. This regulation aims to ensure that social housing providers meet high standards of governance, financial viability, and service delivery. Complaints about Together Housing Group Limited can be escalated to the Housing Ombudsman Service if internal resolution processes aren't satisfactory. Since October 2024, the Consumer Standards have been introduced, setting out clear expectations for how landlords must handle complaints.
What the Housing Ombudsman record shows
The Housing Ombudsman has published 40 decisions involving Together Housing Group Limited, with 3 of those (8%) containing findings of severe maladministration. Severe maladministration is the regulator's most serious determination, reserved for significant or persistent failures in governance and service delivery. The figures are matters of public record published by the Housing Ombudsman.
What this means for Together Housing Group Limited tenants
Tenants experiencing issues with Together Housing Group Limited should consider starting their complaint through the landlord's own complaints process. If unresolved after 8 weeks, or upon receiving a final response from the landlord, tenants may escalate to the Housing Ombudsman Service. Since October 2025, Awaab's Law requires landlords to address damp and mould issues effectively, while the Decent Homes Standard sets out minimum quality requirements for social housing. Tenants in this position should consider seeking legal advice if necessary.
How to escalate a complaint about Together Housing Group Limited
To escalate a complaint about Together Housing Group Limited, tenants should first submit their concerns in writing directly to the landlord and request a final response. If unresolved after 8 weeks or upon receiving the final response, tenants may proceed to the Housing Ombudsman Service. Together Housing Group Limited is free, doesn't require legal representation, and provides an independent review of the complaint. For general support, tenants can contact Citizens Advice or Shelter. The Housing Ombudsman website (https://www.housing-ombudsman.org.uk) offers detailed guidance on the process.
Where to read more
For further information, visit:
Housing Ombudsman activity
The Housing Ombudsman has published 42 decisions involving Together Housing Group Limited. Each decision is the regulator's formal determination of a tenant complaint that Together Housing Group Limited could not resolve through its own internal complaints process.
Of those decisions, 3 contain findings of severe maladministration - the regulator's most serious determination, reserved for cases where the landlord's failures were significant or persistent. The Housing Ombudsman publishes severe maladministration orders publicly on its website.
Source: Housing Ombudsman Service. Counts are aggregated from the Ombudsman's public decisions database, last refreshed nightly.
Make a complaint about Together Housing Group Limited
If you have raised a complaint with Together Housing Group Limited and are unhappy with the outcome, the Housing Ombudsman handles complaints about all registered providers of social housing in England.