Your Housing Limited

RSH provider code L1700 ยท Non-profit | Registered society

What you need to know about Your Housing Limited

Your Housing Limited is a non-profit registered society that provides housing across multiple regions in England. Your Housing Limited has been assigned the RSH provider code L1700 by the Regulator of Social Housing (RSH). Your Housing Limited doesn't publish the exact number of properties it manages. But its operations are extensive and cover various parts of the country.

How Your Housing Limited is regulated

Your Housing Limited operates under the regulatory framework established by the Housing and Regeneration Act 2008. As a social housing provider in England. It must comply with Consumer Standards introduced in 2024 to ensure high-quality services for tenants. Complaints against Your Housing Limited are typically escalated through its internal complaints process. Followed by an appeal to the Housing Ombudsman Service if unresolved.

What the Housing Ombudsman record shows

The Housing Ombudsman has published 39 decisions involving Your Housing Limited. Among these, three (8%) contain findings of severe maladministration, which is the most serious determination made by the regulator for significant or persistent failings in housing management. The figures are matters of public record published by the regulator and don't necessarily reflect a full view of the landlord's overall performance.

What this means for Your Housing Limited tenants

Tenants should consider following the official complaints process provided by Your Housing Limited when facing issues such as damp. Mould, or disrepair. Since October 2025, Awaab's Law has mandated that landlords must address these problems within strict timelines, and tenants may be entitled to compensation if their concerns aren't adequately resolved. Additionally, properties managed by Your Housing Limited should meet the Decent Homes Standard, which sets out criteria for a good living environment.

How to escalate a complaint about Your Housing Limited

To escalate a complaint effectively, start by writing to Your Housing Limited directly and following its internal complaints process. Request a final response from the landlord after completing this stage. If your issue remains unresolved after 8 weeks or you have received the final decision, you may then submit a complaint to the Housing Ombudsman Service. Your Housing Limited is free of charge, and tenants don't need legal representation for the ombudsman route. For general support and guidance, consider contacting Citizens Advice or Shelter.

Where to read more

For further information, visit the Housing Ombudsman, the Regulator of Social Housing, and The Tenants Voice's category pages on disrepair and complaints. Statutory guidance can also be found in the Housing Act 2004 and the Housing and Regeneration Act 2008.

Housing Ombudsman activity

The Housing Ombudsman has published 40 decisions involving Your Housing Limited. Each decision is the regulator's formal determination of a tenant complaint that Your Housing Limited could not resolve through its own internal complaints process.

Of those decisions, 3 contain findings of severe maladministration - the regulator's most serious determination, reserved for cases where the landlord's failures were significant or persistent. The Housing Ombudsman publishes severe maladministration orders publicly on its website.

Source: Housing Ombudsman Service. Counts are aggregated from the Ombudsman's public decisions database, last refreshed nightly.

Make a complaint about Your Housing Limited

If you have raised a complaint with Your Housing Limited and are unhappy with the outcome, the Housing Ombudsman handles complaints about all registered providers of social housing in England.