RSH provider code L0055 · Sunderland · Non-profit | Registered society
Housing 21 (RSH provider code L0055) is a registered provider of social housing in England, with operations focused in Sunderland, regulated by the Regulator of Social Housing and constituted as a non-profit | registered society.
The Housing Ombudsman has published 18 decisions involving Housing 21. The figures are matters of public record published by the regulator.
This page summarises Housing 21's regulatory profile drawn from publicly available Housing Ombudsman and Regulator of Social Housing data, and signposts tenants to the right complaint route. The Tenants Voice publishes regulator data with attribution and does not assert wrongdoing or fault beyond what regulators have formally determined.
How many homes Housing 21 owns, and where
- Social homes owned: 21,697
- Provider size: Large
- Local authority areas with homes: 211
- Designation: Non-profit
- Corporate form: Registered society
- Registered with the regulator since: 1975
Where Housing 21 has the most homes
Figures are published by the Regulator of Social Housing in its social housing stock and rents statistics for 2024 to 2025, and its register of providers.
Housing Ombudsman activity
The Housing Ombudsman has published 18 decisions involving Housing 21. Each decision is the regulator's formal determination of a tenant complaint that Housing 21 could not resolve through its own internal complaints process.
Source: Housing Ombudsman Service. Counts are aggregated from the Ombudsman's public decisions database, last refreshed nightly.
Make a complaint about Housing 21
If you have raised a complaint with Housing 21 and are unhappy with the outcome, the Housing Ombudsman handles complaints about all registered providers of social housing in England.